Refund policy
Last updated: 3 November 2026
Our promise
- 30-day money-back guarantee.
- 30-day returns on unused, unworn items.
- Free size exchanges within 30 days. Email us and we'll send you the new size.
These are in addition to your rights under the Australian Consumer Law.
How to start a return or exchange
Contact us before sending anything back and we'll let you know what to do next. You can reach us at support@rrevora.com or through our Contact page.
Damaged or wrong items
Please check your order when it arrives and contact us straight away if an item is faulty or damaged, or if you received the wrong item.
Refunds
We'll let you know once we've received and checked your return and whether your refund has been approved. Approved refunds go back to your original payment method. Your bank or payment provider may need extra time to process it.
Shipping
Free shipping on orders over $99, a flat $9.95 anywhere in Australia on orders under $99, and standard delivery in 3 to 5 business days. See our Shipping Policy.
Contact
For returns, exchanges, refunds or any question about your order, contact us at support@rrevora.com or through our Contact page.